Home HealthPSW Territory Optimization

Serve More Clients. Deliver Better Care.

Optimize PSW territories to increase capacity, maintain care continuity, and reduce worker burnout as your agency grows.

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20%

More balanced workloads

10x

Faster territory planning

Minutes

Not months to rebalance

The Reality for Operations Teams

Your schedulers spend hours each week manually balancing caseloads. Some PSWs are overwhelmed while others have gaps. Clients get shuffled between workers, breaking continuity of care.

When a support worker leaves, the scramble to redistribute their clients creates chaos. Care quality suffers. Your best workers burn out. And you turn away new clients because you cannot fit them in.

The Difference Optimization Makes

Without Optimization

•Turning away new clients due to capacity constraints
•Clients frequently reassigned, breaking care relationships
•Wide variance in workloads (15-45 clients per worker)
•Burnout and turnover from overloaded workers

With Optimal Workforce

More balanced workloads across workers
Capacity to take on new clients
Consistent client-worker relationships
Reduced burnout, improved retention

How It Works

Import Your Data

Upload CSV with client addresses and PSW details, or connect via API.

Define Your Rules

Set max caseloads, geographic constraints, and skill requirements.

Run Optimization

AI-powered algorithms find optimal assignments in minutes, not hours.

Review & Apply

Compare before/after on interactive maps. Apply changes selectively or all at once.

Built for Home Care Agencies

EHR Integration

Connect to AlayaCare, PointClickCare, and more via API.

Privacy by Design

We never process PHI. Only operational data powers optimization.

Canadian Data Processing

Data processed and stored in Canada. PIPEDA compliant.

Ready to grow your agency?

See how Optimal Workforce can help you serve more clients while delivering better care.

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